Rolex Service: Stephanides Luxury Rolex Authorised Service Centre

Stephanides Luxury is proud to be the only certified partner of Rolex in Cyprus. Our watchmakers are all professional horologists with regular training at Rolex SA. When you bring your Rolex watch to Rolex Authorised Service Centre, we perform a full battery of tests to make sure that when it leaves our workshop, it meets all of Rolex’s stringent performance requirements.

Our watchmakers are trained & authorised to perform service work and repairs on Rolex watches and to ensure that every timepiece leaving our workshop complies with its original functional and aesthetic specifications – a testament to our many years of experience and expertise.
Our authorised technicians are specialists in the Rolex service and use only original replacement parts and official tools, so that your Rolex timepieces last a lifetime.

Rolex Training Centre

Back in 2018, to cope with the thirst for knowledge from the huge number of junior watchmakers, Rolex launched a dedicated training centre in Geneva. All watchmakers from workshops worldwide can now receive special training here. The so-called Rolex Watchmaker Training includes a year and a half of training, after which the watchmaker is able to perform a complete service on most Oyster movements. During the training, but also through ongoing training, the latest techniques and development of the products are constantly refreshed. This way, Rolex can be sure that all maintenance work in all service centers worldwide is at the same level. 

Rolex Full Servicing

Assessment of the watch

Your watch is carefully examined by a watchmaker, who draws up an estimate of the work to be done. Once the estimate is approved, the servicing begins.

Preparation for servicing

The movement, still fitted with its dial and hands, is removed from the case – from which the bracelet has already been detached. The movement, case and bracelet will follow separate paths during servicing before being reassembled at the end of the process.

Dismantling of the movement

The movement is entirely dismantled and all the parts are carefully examined. Those that no longer meet Rolex requirements are systematically replaced.

Cleaning the components

Each component is cleaned in an ultrasonic bath to remove all traces of impurities.

Assembly and lubrication of the movement

The cleaned components are dried, after which the movement is entirely reassembled and lubricated. The watchmaker makes the first adjustments to the precision of the movement according to the brand’s accuracy criteria.

Refinishing of the case and bracelet

The case is completely disassembled and the middle case, bezel, case back and bracelet are re-polished or satin-finished according to their original finish. These delicate operations require great care and dexterity.

This image has an empty alt attribute; its file name is Rolex-Watch-Case-Polishing-2048x985.jpg

Assembly of the case

After being cleaned and refinished, the case parts are reassembled and the seals replaced. The case is tested for waterproofness.

Casing of the movement

The movement – to which the dial and hands have been refitted – is put back into the case once the watchmaker has performed rigorous technical and aesthetic checks of all these elements.

Precision test

After casing the movement, the watchmaker measures its chronometric precision once again and makes any final adjustments necessary for it to meet Rolex requirements.

This image has an empty alt attribute; its file name is Rolex-Watch-Maintenance-2048x1035.jpg

The case back is then screwed down, and your watch undergoes another Rolex-specific test lasting at least 24 hours to verify the performance of the movement over time.

Waterproofness test

Your watch is pressure-tested in water to check that it is watertight, and thereafter the bracelet is refitted to the case.

This image has an empty alt attribute; its file name is Rolex-Service-Everyday-Simulation-2048x1365.jpg

Final Control test

Your timepiece now is now ready for a final control in which the watch maker ensures the watch is functioning perfectly and that’s its aesthetic appearance is impeccable.

Rolex Service Guarantee

Since 2015, Rolex grants an international valid guarantee of five years for all new wristwatches. After the Rolex servicing is complete, the customer will get the watch back, alongside an international Rolex service warranty of two years on parts and labour, in a protective watch case.

This image has an empty alt attribute; its file name is Rolex-Service-Desk-2048x1152.jpg

For any Rolex wearer, it is certainly a good feeling to know that one’s watch will continue to be cared for according to the brand’s standards after purchase.

Contact us for initial diagnostics and/or a consultation.
Tel: 22759915